Pocket Guide
- Via Phone – Check Wi-Fi connection → Buy the SIM Card → Launch the Camera → Confirm adding the Profile → hit Confirm option → After loading, it will successfully get activated.
- It is possible to activate O2 Pay As You Go SIM via phone call, vouchers, or My O2 App or website.
Buying an O2 SIM card is easy, but the real problem is activating the SIM. If you have a physical O2 SIM Card, it is not mandatory to activate it. In other words, O2 has no activation process for the physical SIM that includes both the prepaid SIM and Postpaid SIM Cards. However, you need to activate the eSIM of the O2 SIM card.
How to Activate O2 SIM Card
This works on both O2 Pay monthly and O2 Business. You can follow the below steps and activate the O2 eSIM card. Before activating the process, enable your WIFI connection or connect to a hotspot from another smart device.
1. Buy the SIM card package O2 offered to you. Then, search for the QR code under the flip and above the barcode.
2. Do not panic if you don’t get a package. In certain regions, O2 will send a PDF file with your phone number, PIN, PUK, ICCID, SSN, and QR code to the email ID you offered.
3. Now, it’s time to launch the Camera app on your phone and capture an image of the package with the QR code on your screen.
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4. After a few seconds, you will see a pop-up window on your phone asking you to confirm adding a profile.
5. Tap on the confirm button at the bottom right corner of the screen.
6. If you can’t click pictures on your iPhone, then navigate to Settings >> Cellular >> Add Data Plan and then try to retake a picture.
7. After loading, you can add the O2 profile successfully on your device, and the profile name may differ according to country.
Note: You can also activate a Net10 SIM card, a pay-as-you-go prepaid phone service.
How to Activate O2 Pay As You Go SIM Card
On the O2 SIM, in general, topping up credits will automatically activate your SIM card and long lasts the lifespan for 6 months. You can top up O2 pay as you go in three ways. They are
Through Call
1. Top Up O2 Pay as you go SIM card via call.
2. To top up the SIM card by calling, you must first call 4444 from any mobile number.
3. Dial +441753 552 277 from any mobile phone, even if you are out of the country or abroad.
4. Call *111*# from your mobile phone and attend to the call. Then, dial 4444# and input the code you received.
5. You can also top-up via landline by calling 08456062277.
6. You can call 03456062277 from a landline.
Top Up O2 Pay As You Go SIM Card via Vouchers or E-Top-Up Cards
1. To top up via vouchers, contact 248 from your smartphone.
2. Then, input the 19 digit, which appears on the back side of the vouchers
3. Now, scratch the silver foil and find the five-digit pin to enter it.
4. Once you are done, you will receive an SMS that will confirm your process, whether it is right or wrong.
Note: It is possible to Activate Rain SIM Card Online.
Top Up via My O2 App or Website
If you are a business O2 or pay a monthly user, your account will purchase the SIM or sign the contract. By using that account, you can use the My O2 Sign-in page. If you use an O2 pay-as-you-go SIM card, you must first register your O2 account to top up. Both users can use the My O2 app to top up.
How to Swap O2 SIM online
If you decide to swap the SIM cards between two O2 mobile numbers, follow these steps. Remember, you cant switch between pay-as-you-go SIM and other types of SIM service.
1. Don’t turn off your phone or remove the old SIM card.
2. Text SWAP to 20220, or sign in with your O2 account online or with the app.
3. Search the Swap your SIM option under Manage your account ( app) or My Account ( Web ) and then confirm your username and password.
4. In both options, you will get a verification code.
5. Enter the verification code, once it is confirmed, you can input the details of your new SIM card.
6. Don’t remove the pre-populated numbers. For instance, in the UK, a SIM Card number can begin with 94411, even if it doesn’t appear on the new SIM you own.
7. After 1 to 24 hours, the old SIM card you used will lose connectivity. Then, insert the new one, input the PIN, and begin using it.
Can’t Activate my O2 SIM Card: Troubleshooting
After trying all these methods, if none of these help you, then create 13 digit Serial number that is printed on the package of your SIM Card came in. Or, it could appear in the email.
1. On your O2 mobile phone, call 4445 ( pay as you go) or 202 ( postpaid or prepaid).
2. From a landline, call 03448090222.
3. If you are from abroad, call +447860980202.
4. Visit O2 ‘s Contact Us page and talk to a representative.
FAQ
The customer care service number of O2 on the landline is 03448090202.
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