Eventhough YouTube TV is one of the largest streaming services, and it may also get into trouble. If you are a Samsung TV user, you may have experienced the problem of the YouTube TV app not working, loading, buffering, and many more. If you’re looking for a suitable fix to solve the issue, then you’ve landed in the right place.
These not working issues may arise due to the problem of corrupted cache, software glitches, outdated apps, firmware, and many more. This article helps fix the problem of the YouTube TV app not working issue on your Samsung Smart TV.
Possible Causes for YouTube TV Not Working on Samsung TV
YouTube TV may refuse to work on your TV for various reasons. Most commonly, the issue may happen due to a low internet bandwidth. The upcoming list includes the other possible causes of the problem.
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- YouTube TV server maintenance
- Outdated YouTube TV app
- Outdated TV software
- Corrupted cache files on the TV
- The YouTube TV app corrupted
- The YouTube TV app is incompatible with your TV model
- Hardware or software issues
Fixes for YouTube TV Not Working on Samsung TV
Follow the troubleshooting fixes to solve the issue of the YouTube TV app not working on your Samsung Smart TVs.
Check Internet Connection
A major factor that can stop the YouTube TV app from working is because of an unstable internet connection on Samsung TV. Having a low and unstable internet bandwidth can make your YouTube TV app crash, buffer, and not load contents properly. If you have found the problem is with the internet connection, then restart your router to improve the speed of the network connection.
1. Turn off your router and pull out the power cables.
2. Let the router idle for 5 minutes.
3. Next, turn on your router and wait for a minute.
4. Now, connect your Samsung TV to the WiFi router.
5. After connecting to the internet, launch the YouTube TV app and check if the issues are solved.
Suppose the app fails to work even after restarting the router, then the problem can be with your TV.
Check the Samsung TV Model
As a first step, you should check the YouTube TV app is compatible with your TV model. Samsung TV models support only the YouTube TV app from the smart TVs launched in 2016 and later. You cannot download the app on older-model Samsung TVs. If your TV supports the app, the problem may happen because of a poor network connection.
Check for the Active Subscription Plan
Since YouTube TV is a subscription-based streaming service, you cannot stream content without an active plan. If your plan is expired, renew it to access the YouTube TV content on your Smart TV. Also, ensure to log in with the proper credentials with the right spelling, numerical, and special characters.
Restart Samsung TV
The temporary bugs on your TV will not allow your TV to work properly. These bugs can halt your YouTube TV input signals and make the app freeze. So, to clear these bugs and glitches by restarting your Samsung TV.
1. Turn off your Samsung TV and remove the power cables from the socket.
2. Let your TV idle for a few minutes.
3. Next, press and hold the Power button on the TV panel for 30 seconds.
4. Connect the cables back in and turn on your Samsung TV.
5. Now, launch the YouTube TV app and check if the issue is cleared or not.
Check the Server Status of YouTube TV
After a restart, is your YouTube TV app showing error codes or buffering? This indicates that there can be some issues with YouTube TV servers. If the YouTube TV server is down, then you can’t stream or access the features of its app. You need to wait until the server issue is solved. You can also check the status of the server by visiting the social media pages of YouTube TV or by using third-party websites like downdetector.
Update the YouTube TV App
To make your streaming seamless, YouTube TV offers many updates to its app. With every update, the app comes with system patches and new licenses for smooth streaming. But if you fail to update the app on Samsung TV, then you may face some issues while streaming. Try updating your YouTube TV app on your Samsung TV to fix the not working issues easily.
1. Go to the home screen and click on the Apps icon.
2. Search for YouTube TV and select the app from the results.
3. Now, click the Update button on the screen to start the updating process.
4. After updating, launch the YouTube TV app and check whether the following fix has helped or not.
Update your Samsung TV
The YouTube TV app needs specific system requirements to run its software smoothly without any issues. In that order, if your Samsung TV doesn’t meet the basic requirements for the YouTube TV app, you may experience not working and other issues. So, to fix this issue, you need to update your Samsung TV to the latest firmware to avoid these conditions.
1. Power On your TV model and go to the home screen.
2. Navigate and select the Settings option on the screen.
3. Under settings, click on the Support option.
4. Now, choose the Software Update option.
5. If there is an update available, click on the Update Now button.
6. Now, your TV software will get updated to the new version.
Clear Cache Files
The cache files help your YouTube TV app run smoothly on your TV. This lump of cache files might speed up the process, but it can get corrupted over time. If these corrupted files are stored on your TV, then you may experience some issues while streaming the app. So, clear the cache files on your Samsung TV to resolve the not working issue on your TV.
1. On your TV, go to Settings and select the Support tab on the left.
2. Choose the Device Care option on the screen.
3. Hit the Manage Storage option and highlight the YouTube TV app.
4. Now, click the View Details option and select the Clear Cache option.
This will clear out the YouTube TV cache files on your Samsung TV.
Uninstall and Reinstall YouTube TV
Like the cache files on TV, the YouTube TV app may get corrupted. When this occurs, you will face issues like freezing, black screen error, stopped, not loading, and more on your Samsung TV. Try reinstalling the YouTube TV app to get rid of errors.
1. Select the Apps tile from the home screen.
2. Click the Settings icon on the top-right corner.
3. Now, locate and select the YouTube TV app from the list of apps.
4. Press the Down navigational button and select the Reinstall option.
5. The app will be uninstalled and reinstalled within a few minutes.
6. Once the app has been reinstalled, log in with your credentials and start watching the content on your TV.
Factory Reset your Samsung TV
If every step from above can’t fix the YouTube TV not working issue, then try resetting your Samsung TV. By doing a reset, your Samsung TV will delete all the apps, login info, and every corrupted data from its system. Since this can erase all your data, try this step as your final fix.
1. From the home screen, go to the Settings of your Samsung TV.
2. Choose the General tab from the settings page.
3. Under General, choose the Reset option.
4. Now, enter the PIN on the pop-up and click the OK button.
5. If any prompt is displayed, click Yes to start the resetting process.
6. After resetting, install the YouTube TV app and check whether the app not working issue has been resolved.
Alternative Ways to Solve the Issue
If the YouTube TV app is not working on your Samsung TV, then there may be an internal issue with the TV or YouTube TV app. To fix this issue, you can reach the customer support team of YouTube TV or Samsung to get a certified solution. Once you have reached the customer support team, they will guide you in the right way to solve the issue technically and sooner.
FAQ
The app may be hidden from the apps section on the home screen. Ensure to unhide the app to fix the issue on your TV.
Yes. When YouTube TV sound isn’t working, you should check if your TV isn’t muted. Alternatively, control the volume to check if the issue is resolved.
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